Privacy Policy
Who we are and how to contact us
We are discountscheapfreenow.co.uk, the owner and operator of www.discountscheapfreenow.co.uk. We are committed to protecting and respecting your privacy. We work very hard to keep your information safe and we want our use of your data to be secure. We follow strict procedures on how personal information is stored and used, and we also limit who sees it to help stop any unauthorised person getting hold of it.
Under the UK General Data Protection Regulation 2021 (GDPR), the Data Protection Act 2018 and related laws, we have a legal duty to protect the personal information we collect from you. GDPR says that ‘personal data’ is any information relating to a living individual who can be identified, either directly or indirectly, from that information. This could include your name, email address, postal address or telephone number, or information collected online and used to identify you.
For the purposes of GDPR, discountscheapfreenow.co.uk (referred to as “we”, “us” and “our” in this privacy policy) is the controller responsible for personal information processed by it.
If you have any questions about this privacy policy please Contact us through our website contact form online.
We review this privacy policy regularly, so we encourage you to check it periodically. If we make material changes we will endeavour to provide you with appropriate notice before such changes take effect.
What types of personal information we collect
We obtain direct information from you when you contact us through our website online contact form. The field text boxes presented in this form are : Name Email Message, and all are to be completed by yourself.
We also indirectly gather technical and/or behavioural personal information from ‘cookie’ and other tracking technologies. For example, this information may include details about how you browse our website and the devices and technology you use to browse our website. This may also include unique online identifiers such as device ID, device type and approximate location at the time of browsing and may link to your activity on other sites. We may use this to build a more detailed profile of you and your interests. For information on the cookies we use, please see our Cookie Policy.
We also indirectly collect statistical and analysis data about your visits and activity on our sites, such as the pages you view, how long for and which links are followed. This helps us to improve the way we deliver content and the products and services offered to you. We also use this anonymised data to report on our performance.
We gather information from emails between us and yourselves. By choosing to correspond with us through email, we may retain the content of your email messages together with your email address and any responses provided by us. All personal information in these emails will be limited to what you expressly provide to us.
Other information, such as inferred data and demographics data, may also be collected and used to combine and enrich profile information we hold on you.
How we use personal information, the lawful grounds upon which we rely and why
Under no circumstances is your personal information shared with any other third-party.
Personal information may need to be disclosed as required by law should we believe such action be necessary to comply with a judicial proceeding, court order or legal process.
If necessary, we may use the information collected to notify you about important changes to the software, website or new products we think you may find valuable.
We may use statistical, site visit behavioural and analysis data as well as inferred data and demographics data to improve the content and/or layout of our site with the aim to provide a better user service.
We may process your personal information in order to detect and prevent financial crime, including fraud.
We may process your personal information in order to personalise or improve aspects of our service delivery and for troubleshooting and other quality control and testing purposes, including for the purposes of responding to any queries or complaints about our services raised by you or our third party reference providers.
We may process your personal information in order to obtain feedback and reviews for customer research purposes to help us improve and quality control our service.
We may use your data to help find similar audiences through Google customer match. We have a legitimate interest in finding ‘lookalike’ audiences to identify individuals who may be interested in our service.
How we collect personal information
We collect personal information from you when you interact or engage with our website to compare services via our website.
We may also collect personal information from you when you contact us online including via email. We may engage with you and hence collect personal information from you if you choose to provide feedback or take part in for instance market research initiatives, customer surveys or competitions, prize draws or promotions.
Data storage
Your information is collected and stored on our secure systems, based in the UK
We may keep your personal information for up to six (6) years following the date on which we last provided our products or services to you or only for as long as is reasonably necessary thereafter in order to:
a. respond fully to any questions or complaints;
b. evidence that we have treated customers fairly or satisfy some other legal, accounting, tax or reporting requirement; and
c. establish, exercise or defend legal claims in accordance with statutory limitation periods.
Once the purpose for using your data has been fulfilled, we will securely delete that data or anonymise your information (so that we, or anyone else, can no longer tell that data relates to you) unless we are required to retain the data longer for legal, tax or accounting reasons.
Data security
The security of personal information is extremely important to us and hence we have put in place appropriate security measures to protect personal information from being accidentally lost, used or accessed in an unauthorised way.
In accordance with GDPR, we adopt appropriate technical and organisational measures to help prevent unauthorised access to your information and ensure data is held securely.
Your legal rights
a. Right of access
You have a right to know whether we are processing your personal information. If we are processing your personal information, you also have a right to request copies of your personal information that we are processing and certain further information, including the purposes of our processing.
b. Right to rectification
You have the right to require us to rectify or complete any inaccurate or incomplete personal information that we are holding about you.
c. Right to erasure
You have a right to ask us to erase your personal information. This is also known as the “right to be forgotten”. We must erase your personal information following your request except in limited circumstances prescribed by law, such as where we need to retain your personal information in order to comply with a legal obligation or in order to establish, exercise or defend legal claims. In these circumstances, we will restrict our processing of your personal information by putting it “beyond use”. This means that your personal information is deleted from our website and retained only in a separate and restricted database, where it will not be processed for any purpose other than as detailed above.
d. Right to restriction of processing
You have a right to require us to restrict processing of your personal information where:-
i. you believe that the personal information we hold about you is inaccurate and we require reasonable time to verify the accuracy of that personal information;
ii. your personal information has been unlawfully processed by us but you do not want us to erase that personal information;
iii. it is no longer necessary for us to keep your personal information for the purposes for which they were collected by us but they are required by you for the establishment, exercise or defence of legal claims; or
iv. you exercise your right to object to processing and we require reasonable time to verify whether there are any overriding grounds upon which we may rely in order to continue that processing.
e. Right to data portability
If we process your personal information with your consent or because it is necessary for us to do so in order to provide our service to you, you may require us to move, copy or transfer that personal information to you or another third party in a structured, commonly used and machine-readable format.
f. Right to object
You have a right to object to our processing of your personal information where we are processing that personal information on legitimate interest grounds. We will stop processing this personal information if you exercise your right to object unless there are overriding grounds upon which we may rely in order to continue that processing or unless that processing is necessary in order to establish, exercise or defend legal claims.
g. Right to withdraw consent
If we process your personal information with your consent, you have a right to withdraw your consent at any time. If you withdraw your consent, we may be unable to continue to provide certain services to you but we will inform you if that is the case.
Exercising your rights
If you wish to exercise any of your rights please Contact us.
No fee usually required
You will not usually have to pay a fee to access your personal data (or to exercise any of the rights), however, we may charge a reasonable fee if your request is unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. If we choose not to action your request we will explain to you the reasons for our refusal.
Cookies
A site uses cookies to differentiate you from other users. Cookies, in conjunction with our web server’s log files allow us to determine how many people visit our site. Any feedback gathered enables us to improve our site and fulfil the needs of our users more effectively. Cookies do not allow us to gather any personal information about you and we do not store any personal information that you provide us with in your cookies.
Links to other websites
discountscheapfreenow.co.uk contains links to other sites. Visitors need to be aware that any browsing or interaction on websites with links to or from our site are subject to that website’s own rules and policies. We are held responsible only for information collected by this site.
Notification of changes
By using the discountscheapfreenow.co.uk website you consent to our collection and use of your personal information as described in our Privacy Policy. Any changes to the privacy policies and procedures will be posted on this site to keep you aware of the information we collect, how we use it and under what circumstances we may disclose it.
Further information
General information about data protection may be found at the Information Commissioner’s website: https://ico.org.uk/